Like EMC’s VCube introduction last month (VCubes — a really clever idea) Intel’s introduction of AppUp -- an SMB offering leveraging virtualization -- is at once pretty obvious and quite profound. To understand this duality you first need to have a realistic picture of the discouraging nature of SMB IT today. For example, in an auto dealership you’ll probably find many different Windows applications each running on a separate PC or small server. If one of these servers fails or needs an upgrade it means ordering and configuring a new and matching server, carefully reinstalling the application and then grabbing the old data. The power of the server is rarely an issue. With today’s multi-core systems, a single small server typically has more than enough power to roll up and run all these applications on a single, shared machine. The question has always been how to into a more attractive and modern Cloud-like vision with as little disruption as possible.
Intel's AppUp is new and innovative model for delivery IT services to an SMB, developed and operated by Intel, and delivered to SMB customers by Intel business partners (including SP’s, MSP’s and ISV’s). Technically, the customer gets a small, virtualized server and runs the applications they choose (selected from an Intel “App Store”) as virtual machines on that server. Software and updates are delivered over the network by Intel. The user’s data resides locally on the server (providing robustness in the case of communications failures) and is backed up into the Cloud. The overall system is maintained and supported by the business partner.
The AppUp business model is unquestionably modern. There are no up-front costs for the customer (the server is owned by the business partner). The customer pays for the apps on an ongoing, as used basis, based on the number of enabled users.
So on the one hand, AppUp is a straightforward usage of existing ideas, but on the other hand, it’s revolutionary.
- From the point of view of the customer, application selection and installation is dramatically simplified: click and go; and hardware maintenance is greatly simplified as well since the applications share a server, and since any dependence of applications on specific server hardware is eliminated.
- From the point of view of the SP, MSP or ISV who provides support to the customer, the task is greatly simplified. The hardware is generic, based on an Intel definition, and then implemented and sold by multiple hardware OEM’s.
- Usage is moved to an on-demand, pay-for-what you use model. All costs are fees for use rather than up-front capital outlays. There is no need to buy hardware or software up-front. In Intel’s business model, the business partner owns the hardware and lends it to the customer.
- From the point of view of the ISV it’s a way of leveraging many of the benefits associated with the Cloud (no setup, on-demand access, pay for what you use) without changing the software architecture.
- Since the applications execute on the customer’s premises, it avoids entirely the issues of having sensitive data in the Cloud as well as making the solution robust with respect to communications failures.
AppUp is another good example of how a relatively simple use of virtualization enables quite dramatic changes in IT.
